Alejandra Avalos

Alejandra Avalos

Director of Administrative Operations

Alejandra is born a proud member of Mexican American Latina Heritage. She is a native of El Paso, Texas and loves her family and friends. She is an avid flag football player and sports fan.

She will always treat you with kindness and dignity to all your questions and benefit needs.

Alejandra is an avid and determined individual with superior customer service skills. She will guarantee to pay close attention to your specific needs, and answer any of your questions and concerns.

5+Years of Experience
5 yearsSun City Medical Certified

Meet ALEJANDRA

You're in the Hands of Five Points' Best

Director of Administrative Operations

El Paso, Texas native

Sun City Medical Certified

5 years

English

Languages spoken

Areas of Focus

  • Administrative Operations
  • Customer Service
  • Member Benefits
  • Claims Support
  • Client Relations

Testimonials

Hear It From Our Clients

Discover how Five Points Health have helped clients navigate the broken American Healthcare System

  • As a small law firm, finding affordable and comprehensive health coverage can be challenging. However, I hit the jackpot when our law firm enrolled in Five Points Benefit Plans' health benefit plans.

    The plan caters specifically to our needs by offering a range of benefits like prescription drug coverage, regular health screenings, and access to specialists.

    Anderson Law Firm

    Anderson Law Firm

  • From the moment I enrolled in their services, I was impressed by their personalized attention and commitment to ensuring that I had access to the best healthcare options available.

    The team at Five Points Health Benefits took the time to understand my needs and provided tailored solutions that fit my budget and lifestyle.

    Michael Beasley

    Michael Beasley

  • As a student juggling school, sports, and my day-to-day budget, I can confidently say that Five Points Health Benefits, LLC has been a game-changer for me.

    Their comprehensive approach to healthcare has not only released some of my burdens but has also given me back control over my well-being.

    Carlos Villalobos

    Carlos Villalobos

The Team

A Dedicated Administration Built Around You.

When you enroll with Five Points, you're not just getting a plan — you're getting a licensed team that stays accountable to every member they serve.

Transparent Pricing. No Surprises.

You see exactly what you'd pay before you enroll. Every plan comes with a full Schedule of Benefits and Summary of Benefits and Coverage — because you deserve clarity upfront, not after the fact.

Isometric illustration of transparent pricing documents and benefits

A Full Team Behind Every Member.

When you work with Five Points, you're not relying on one person. Isaac Belbel founded this company with a specific team in mind — claims, billing, client services, and operations — all coordinated, all bilingual, all aligned around one goal: your healthcare needs getting met.

Illustration representing a full coordinated team behind every member

24-Hour Resolution. Every Time.

No hold music. No case numbers passed between departments. When a member has a healthcare need, our team picks it up and resolves it within 24 hours — that's not a target, it's a promise.

Clock illustration showing 24-hour resolution

Licensed Where It Counts

Five Points holds active TPA licenses in Texas, California, Arizona, Mississippi, and New Mexico — and is formally recognized by CMS. That recognition means our plans meet federal standards. The licenses are real. The compliance is current.

Illustration of hands connecting puzzle pieces representing licensed compliance
TEXAS TPA LICENSE #2989341CALIFORNIA TPA LICENSE #OM72911ARIZONA TPA LICENSE #505361367
MISSISSIPPI TPA LICENSE #15039939NEW MEXICO TPA LICENSE #3000634697